Hotels.com
Questions & Answers

Yes, it will be charged directly and refunded later unless you book via "pay at destination" which risks in a foreign country that you end up paying more.

Just did this with a free cancellation. My plans changed and when I tried to cancel they wouldnt homer the free cancelation. They said they didnt honor ir on the same day as arrival. Just a lie in advertzing. Be ware!

Same here... the hotel allows the cancelation however hotels.com will not refund your money pay a little bit more for a better hotel and book it through the hotels website.Stop these slumlords from being able to rent out their hotel rooms