Hotels.com
Questions & Answers
Here’s what buyers have asked with answers from Hotels.com staff and previous consumers.
9
questions answered
0%
answered within 1 day
Answer:
If your arrogant enough then you can apparently lie as much as you want. I have many emails from them with countless lies and different information and on my booking they said they can only offer a refund if the hotel agrees, so the hotel contacted them and said to refund the booking, and Hotels.com responded saying they would not refund as it is not the hotels policy. Arrogant liars, thieves cheats and scammers.
By Garry H., over a year old
Answer:
Just did this with a free cancellation. My plans changed and when I tried to cancel they wouldnt homer the free cancelation. They said they didnt honor ir on the same day as arrival. Just a lie in advertzing. Be ware!
By Leon S., over a year old
Answer:
They lie through their teeth and don't follow through
Another scam I would say
By Nerida F., over a year old
Answer:
That's a lie. You would have gotten a better price at the hotel itself and then you would be able to see what it actually looks like. Alot of false advertising on hotels.com and their sister sites expedia.com and booking.com do not use those sites
By Danielle S., over a year old
Answer:
The price they quoted with in US funds! Show a low price that becomes expensive when converted into Canadian funds.
By Jack M., over a year old
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