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HotelClub
Questions & Answers

18 reviews

Here’s what buyers have asked with answers from HotelClub staff and previous consumers.

1
questions answered
0%
answered within 1 day
Question:

Hello i am a silver customer and i wan to ask you: if i book with hotel.com will i have the offer of 15 per sent?

Question:

Thank you to all who posted reviews, was literally about to book through Hotel Club who were asking for me to book via a credit card online, I read the reviews as I was booking and luckily cancelled the booking before I paid! How are these people still allowed to advertise for business!

Answer:
I have persisted in trying to get a valid New Zealand GST Receipt through these people and still get the same old response that there is no GSTax in NZ which there has been for decades. They are hopeless incompetents. Give them a wide berth!
By Kenneth B., over a year old
See another answer (1)
Question:

I booked a South African hotel through Hotel Club Australia and used then a day later decided to cancel. Not always easy with South African hotels where administration is sometimes lax. Hotel Club refunded the full amount within a day. Five stars from me.

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Typical questions asked
How long does shipping take?
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