HOLY HYDROGEN Questions & Answers

Lourdes Hydrofix sold in Japan is intended to use inside Japan only, and the Lourdes Hydrofix sold by Japanese distributor is limited for Japanese language manual, support, and service and will not be covered by warranty. The Manufacturer and Holy Hydrogen cannot provide any materials, support, service, and maintenance for those products. The Certification, English Manual, Warranty, and service, and support are only available through Holy Hydrogen. We hope we answered your question. If you have more questions, feel free to contact us directly at info@holyhydrogen.com. Thank you.

It depends. You do not want to put it In the water, when the water is in the pitcher. However, if you pour the water in a cup, you can add the tincture at that time.

Yes, we can ship to Germany. However, the Germany has many ristrictions and we need to go over a few things with you. Please email us directly via email at info@holyhydrogen.com. Thank you and we look forward to hearing from you.

It will depend on how the machine been used and care for, and the type of water used, but the Lourdes Hydrofix can keep going 7--10 years. With the maintenance service, it is expected to keep working even longer.