Hoka One One Store
Questions & Answers

Here’s what buyers have asked with answers from Hoka One One Store staff and previous consumers.

4
questions answered
0%
answered within 1 day
Answer:
Yep got scammed by them to. Ordered shoes got a hat. Asked for a refund. Waiting waiting waiting for a response.
By Tanya B., over a year old

Answer:
Scam site. Never received the product ordered and can't get a refund since they will not respond.
By Carol J., over a year old

Answer:
Try contacting your credit card company. They may be prepared to offer assistance
By linda r., over a year old

Answer:
Same here. Here is the response they sent me: "Dear customer, There is little problem of our website, we couldn't make update on it, we checked many times from our warehouse, there is no stock, sorry! We apply again for you, our manager infirmed that we could refund you max 50% of your order's value. Hope you can consider that. Looking forward your reply. Regards!
By William Y., over a year old


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Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?