I have tried to email, tried to chat, tried to call and everything is either unavailable or stating they are closed. Very concerning and will not purchase unless I can verify they are still an active and legitimate company. What is the deal?

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I purchased a pair of shoes a couple of days ago and needed to adjust my order. I have not been able to get a hold of anyone from this site. No emails or phone. The voicemail states it is full and you cannot leave a message! I am regretting buying the pair that I just purchased and praying that they at least make it to my house!

Heels.com
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where is my order 2664