Heels.com Questions & Answers

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Here’s what consumers have asked with answers from Heels.com staff and previous consumers.

1 questions answered
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Question:

I have tried to email, tried to chat, tried to call and everything is either unavailable or stating they are closed. very concerning and will not purchase unless i can verify they are still an active and legitimate company. what is the deal?

Answer:

I purchased a pair of shoes a couple of days ago and needed to adjust my order. I have not been able to get a hold of anyone from this site. No emails or phone. The voicemail states it is full and you cannot leave a message! I am regretting buying the pair that I just purchased and praying that they at least make it to my house!

By Felicia F.

Can’t see your question? Ask to get answers from the Heels.com staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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