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Why doesn't GunBroker have a customer service number. Also you let sellers away with not completing their transactions. If they don't make good on it they should be removed from the site. That will keep honest seller on this site...

Asked by Rick S. on 6/17/2015

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Has the site been hacked. Very strange things happening today.I can not get gunbroker up. We use this for business a lot and need to know why it is not working Looking for a clip for a 25 millimeter I recently liquidated my firearms collection on GB.com. Whenever a winning bidder decided to be a non-paying buyer, and I had five of them during the course of my liquidation, I immediately relisted and SOLD the item. I refused to use or participate in their (BS) non-paying bidder resolution mechanism. When I was done selling all my goods, I precisely computed what I owed, and disputed through my issuing bank, all the fees associated with the non-paying bidders. HOLY SMOKE! They didn't like that tactic. TOO BAD! If they had taken the time to read and understand the detailed explanation I posted using the resolution issue feature, they would not have made erroneous charges to my credit card without my authorization. Conclusion? They're such a BIG operation now; they don't have to address customer concerns any longer. Hey, who cares about a few dissatisfied customer's when there are hundreds more to take their place, right? Oh yeah, I didn't mention that two of those non-paying bidders turned out to be lunatics, one of which stalked me and my auctions. Crazy is as crazy does.

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