Hello Charlotte, we aim to deliver all orders within 24 hours unless there is a issue with your order if you can send me your username I will ensure this is some within the hour for you and we will also refund your order and investigate why it has not been processed or failed to deliver I'm sure there is a logical explanation. Thank you

Not, its not true, I would say thank you to Greedier Social Media Rep for their prompt support & delivered in time.