• Grammarly

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Grammarly

Ratings On Other Platforms

Trustpilot
4.5 / 5
Corporate Values

Overview

Grammarly has a rating of 4.5 stars from 3,259 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Grammarly most frequently mention free version, great tool, and sentence structure. Grammarly ranks 5th among Tutor sites.

  • Service
    181
  • Value
    119
  • Quality
    180

Proactively asks for customer feedback

This company responds to reviews on average within 7 days

Positive reviews (last 12 months): 93.3%
Positive
616
Neutral
13
Negative
31
70
See all photos

What reviewers want you to know

Positive highlights

  • I am improving my own writing skills just by Grammarly correcting me, Very helpful, especially with school work,
  • Not only does Grammarly take out my spelling grammar mistakes, it also improves my English.
  • 2024 Customer Choice Winner

Critical highlights

  • The customer service is horrible and there is no phone number to talk with a real person.
  • I've disputed through my credit card company, and then was charged again.
  • When I click them, they simply prompt me to pay for the premium version of Grammarly.
How would you rate Grammarly?
Business's Favorite Review

“Smart!”

David L.
4/29/22

It helped me tremendously write work emails, business reports, and even text messages. I have more confidence in all my writings, and Grammarly is one productive tool I cannot live without each day. I subscribed to the Premium membership, which is well worth the investment. Keep up all your great work.

See full review
Top Positive Review

“Grammarly watches over my shoulder”

Tom G.
4/14/24

Even though I pride myself in my writing skills, I have loved using Grammarly every day since installing it. It is like a boost of confidence when writing those important papers and the responses to requests for information. I think I've even learned a thing or two from Grammarly!

Reviews (3,259)

Rating

Timeframe

Other

Reviews that mention popular keywords

school work (33) customer service (64) credit card (33) grammar mistakes (38) premium version (39) spelling errors (33) phone number (14)
Thumbnail of user tomg1470
1 review
0 helpful votes
April 14th, 2024
Verified purchase

Even though I pride myself in my writing skills, I have loved using Grammarly every day since installing it. It is like a boost of confidence when writing those important papers and the responses to requests for information. I think I've even learned a thing or two from Grammarly!

Thumbnail of user cherid116
1 review
0 helpful votes
March 2nd, 2024
Verified purchase

It seems like I type so fast that I don't often realize when I make an error but Grammarly is kind enough to show me what's wrong with either my punctuation or spelling and I truly do appreciate the help!

I'm now slowing down a bit and making sure my grammar is proper, things are capitalized that need to be and I seen to always forget to put a comma after I type and... sometimes too! I'm really grateful
For the help so I don't look like a real dummy when I send out emails, so thanks a million!

Thumbnail of user warrens392
1 review
0 helpful votes
April 7th, 2024
Verified purchase

This tool helps my messages become more accurate and legible. In my field of project management in construction, my communication and getting my message across in a professional manner is of the utmost importance to gain the best results for our business and the project.
Depending on who am I writing to and what the purpose of the communication is?
Grammarly helps me determine what tone, words, and format to use to gain the best results.

Thumbnail of user laceyl91
1 review
0 helpful votes
January 28th, 2024
Verified purchase

I was kinda bad at my writing but this app helped me with it so much! I have never used any writing app that was as good as this! I love this app so much and I learned a lot with it. This helped me to improve my writing in many ways and it still helps to this day. Grammarly even helped me write this review! I hope this helps and if it doesn't that's okay. I just hope that you can find this app useful for everyday writing! Thank you!

Thumbnail of user tonya1092
1 review
0 helpful votes
February 5th, 2024
Verified purchase

This thing earns its money every time I sit down to write. Worth every penny.
But, if you're reading Grammarly, the software occasionally messes up my footnotes which is annoying. Other than that, I pleased

Thumbnail of user chanteller30
1 review
0 helpful votes
February 1st, 2024
Verified purchase

I didn't know that Grammarly kept track of everything in so much detail in regards to my writing performance.
Thanks

Thumbnail of user sageh40
1 review
0 helpful votes
January 29th, 2024
Verified purchase

My experience was awesome! It taught me well. I am very proud of the developers. Thank you to them.
~Sage

Thumbnail of user angelaj1461
1 review
0 helpful votes
March 11th, 2024
Verified purchase

Grammarly comes in handy. I send a lot of emails to many different people, and it's very helpful. My only complaint is the limit on allowed corrections/suggestions. The free version only allows you to use it 3 times a day. Any more than that and you'll need to purchase the upgrade. The organization that I work for doesn't have the budget for this, so I'm not able to upgrade beyond the free version.

Thumbnail of user rickr1124
1 review
0 helpful votes
February 15th, 2024
Verified purchase

I am retired and use it mostly for texts, emails, and letters. Anytime I am typing or dictating whether on my phone or computer, Grammarly integrates seamlessly into the process to make suggestions. The suggestions are helpful and easy to dismiss should you decide to do so. I am not aware it has slowed anything down. I am using the free version and I feel it is an asset to my writing by helping me avoid punctuation, grammar, or spelling errors. I haven't found any downsides. See the example below which shows what you will see if Grammarly has a suggestion. I purposely left out the word "an".

Value
Quality
Thumbnail of user timf825
1 review
0 helpful votes
April 8th, 2024
Verified purchase

I am currently working on a doctoral degree and am in the early stages of preparing to write my dissertation. I have Grammarly embedded in my Word application, my email, my internet browser, my text messages, and several other editing applications that I use. I love how it has professionalized my written communications. Many people know you only by your written communications and Grammarly has vastly improved my ability to make a great first impression. I am only using the free version, I cannot imagine how much better I could be with a premium subscription.

Thumbnail of user faithw155
1 review
0 helpful votes
January 8th, 2024
Verified purchase

I love my experience with Grammarly. It gets 5 stars in my opinion. It is great for school purposes such as essays, paragraphs, tests, or books.

Thumbnail of user angelaj1448
1 review
0 helpful votes
February 2nd, 2024
Verified purchase

My experience has been GREAT, I have been learning a lot thanks to your suggestions and your support; my only complaint is that somehow I am not on your list for evaluation anymore as before, I used to get my report every week of how I was doing, and somehow I am not receiving that evaluation anymore. I would appreciate it very much if you send that report again.
Thank you very much.
Angela Janousek.

Thumbnail of user brianc3981
1 review
0 helpful votes
February 4th, 2024
Verified purchase

I downloaded the free version of Grammarly more than a few months ago and I am very pleased with it. The program/app points out the many possible errors I have made, either by simple typing errors, misspellings, or poor word choices. I also like that the free version of Grammarly isn't perfect, whereas the paid-for versions may be. Due to my experience with the product, I have recommended Grammarly to friends and family.

Thumbnail of user katew462
1 review
0 helpful votes
February 18th, 2024
Verified purchase

I love that everything I write gets proofread because people don't take you seriously if you spell something wrong or leave out words. It's great!

Quality
Thumbnail of user kristeneb1
1 review
0 helpful votes
January 25th, 2024
Verified purchase

This is very helpful. I have also just recommended it to my partner's assistant. It will help them since her first language is not English.

Thumbnail of user kimj867
1 review
0 helpful votes
January 31st, 2024
Verified purchase

I am a corporate training consultant. Grammarly, especially with the AI component, has made me a better writer and has made suggestions that increased the quality and creativity of my training examples, scenarios and interactions. I recommend Grammarly to anyone that writes daily. It works with all my applications and the editing suggestions are beyond what I imagined. I can't wait to see how it evolves.

Thumbnail of user kittyf20
1 review
0 helpful votes
April 4th, 2024
Verified purchase

I recently started using Grammarly and I have to say, it's been a game-changer for me! As someone who writes a lot for work, I always want to make sure that my writing is clear, concise, and error-free. Grammarly has helped me do just that. It catches not only spelling mistakes, but also grammatical errors, punctuation mistakes, and even suggests better word choices. I love that it provides explanations for why certain changes should be made, so I can continue to learn and improve my writing skills. What's even better is that it seamlessly integrates with all of my writing platforms, from email to Google Docs. Overall, I would highly recommend Grammarly to anyone looking to improve their writing and communication skills!

Thumbnail of user carlosl583
1 review
0 helpful votes
January 19th, 2024
Verified purchase

Needed a little help with my writing skills and this is the best help ever.

Thank you!

Thumbnail of user joor37
1 review
0 helpful votes
February 6th, 2024
Verified purchase

I'm a Brazilian technology and innovation analyst, I've been studying English since I was 8 years old. Using Grammarly helps me recover many important aspects of the language related to reading, writing, speaking, grammar, and punctuation.

Thumbnail of user luisi79
1 review
0 helpful votes
January 11th, 2024
Verified purchase

Great, the only problem I'm having is that sometimes I can't see the icon in places that I know grammarly works. For example: slack/google docs/etc.
Also, it doesn't work in Coda so that's sad (I don't mind it that much though)
I had a few cases where I wanted it to rephrase something and it didn't change anything (I wrote the text as I was thinking about it and had some repetitive parts)

Thumbnail of user annay129
Anna Y. – Grammarly Rep

Hi Luis,

Thank you for taking the time to leave us a review.

Please know that you're always welcome to contact us directly at http://gram.ly/3zJAHbw so that our support team can look into any issue that you've experienced.

We are committed to making your experience with Grammarly pleasant and rewarding.

Thanks again,
Grammarly Support team

Thumbnail of user ariannal38
1 review
0 helpful votes
January 9th, 2024
Verified purchase

My experience with Grammarly has been nothing short of exceptional. I can confidently say that this app is the best writing assistant I have consistently used. It has not only significantly improved the formality of the reports I send to others, but it has also elevated the quality of my writing to a level I never thought was possible. With its advanced features and unparalleled accuracy, Grammarly has undoubtedly become an indispensable tool for me. I highly recommend this app to anyone looking to enhance their writing skills and produce high-quality, polished work.

Thumbnail of user susanp3321
1 review
0 helpful votes
March 9th, 2024
Verified purchase

Generally my grammar is fine, but being dyslexic makes spelling difficult for me sometimes and I really appreciate the corrections. It saves me a lot of embarrassment!

Thumbnail of user dons1309
1 review
0 helpful votes
April 8th, 2024
Verified purchase

After getting used to it, i find Grammarly is excellent. There's a lot of spelling errors generally on FB, so others would certainly benefit from it's use too, Thanks.

Thumbnail of user nishis11
1 review
0 helpful votes
April 26th, 2024
Verified purchase

I write a bit easier when at the back of my mind I know that mistakes will be pointed out to me immediately! I am saving time and worry...what more could one wish for? I love this App

Thumbnail of user lindsayg356
1 review
0 helpful votes
January 10th, 2024
Verified purchase

I am annoyed by the constant green icon in the way of what I am working on! And no, I am not going to upgrade this sentence, so you just have to understand English. I have no idea how to get rid of it, and I am cutting my costs right now, so I will not be upgrading at this time. I may cancel all together if you don't quit having flashy stuff all over. I need to be able to just have the beginner level for now. Thank you!

Thumbnail of user niharikag2
Nicky G. – Grammarly Rep

Hi Lindsay,

We apologize for the inconvenience caused! Our engineers are aware of this issue. Please rest assured they are working on it, but unfortunately, we do not have an ETA for a fix just yet.

In the meantime, we recommend using Grammarly for Windows and Mac—it offers a widget that you can move across your screen. This product offering works where you write, allowing you to always have access to Grammarly’s writing suggestions! Install it once on your device to easily move between apps, platforms, documents, and emails. You can find more information here: https://gram.ly/3qj0YLK

Please contact us with any questions or concerns you might have: http://gram.ly/3zJAHbw. We are committed to making your experience at Grammarly pleasant and rewarding.

Thanks again,
Grammarly Support team

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From the business

Millions trust Grammarly? ۪s free writing app to make their messages, documents, and posts clear, mistake-free, and effective.

Company Representative

Thumbnail of user kristinam192
Kristina M.
Typically responds within 7 days

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