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Does GoodRx sell my information?

asked by Evan T. on 12/3/19

1 Answer
Hello Evan--GoodRx does not sell your personal medical data. When GoodRx refers to medical data, we are typically referring to the name, dosage, form and quantity of a prescription you've filled with a GoodRx discount. We don't have access to the rest of your medical history unless you provide it to us. We don't collect any personal data from you in order to use a coupon, unless you give us that information by signing up. The only way for us to obtain your information when you are on the GoodRx website is for you to provide it to us directly. We only share your personal information with trusted partners, and we only do it when it helps us help you. For example, if you request a discount card, the name and mailing address that you provide is sent to a mailing house for the sole purpose of mailing a card to you. GoodRx ensures that these third parties are bound to comply with federal standards as to how to treat medical data that is linked with your name, contact information and other personal identifiers. There are many ways you can purchase a prescription for a price you see on GoodRx, many of which do not involve GoodRx receiving any data at all (such as low cash price or a pharmacy membership club). Purchasing a prescription with a GoodRx coupon works in a similar way to purchasing a drug with insurance; a "receipt" of the transaction is sent back to us as the coupon provider (just like your insurance company receives information when you purchase with them). When we receive this "receipt" data, it is de-identified - in other words, information such as your name, address and date of birth, are made unreadable - before we do anything with it. We use this de-identified data to make sure our prices are correct or otherwise improve our service. But, again, we don't sell it. If you have any additional concerns, you can view our complete privacy policy here: https://www.goodrx.com/privacy-policy
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