Here’s what consumers have asked with answers from Goldah staff and previous consumers.
Yes it is. But I think it mostly depends on which service and for what game you're using. I've spent hundreds on gold.ah with very little incidents. One incident I had was for a new game, they weren't able to deliver but I was refunded a few days later. I would say GoldAH is def one of the safest vendors to use because some can be shady.
This company is scum, don't expect a refund. The guy is just some scam artist piece of $#*! for the most part.