Developed in part with a grant from
the National Science Foundation

How easy is it to get a hold of customer service at Goodnight Bots?

asked by Michael N. on 2/6/19

6 Answers
We will be happy to help 24/7. We use live chat to diagnose, answer and fix software related issues. Please join us in live chat at https://discord.gg/chpwCQJ

Otherwise you can email us at support@gnbots.com or by submitting a support ticket. Replies are usually within 1-12 hours
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They use a chat system that is fantastic and the response time is often shorter than my wait time trying to call AT&T.
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Super easy. Connect to the chat, someone gets with you pretty quickly.
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They have a chat and typically reply instantly. But always within a few hours.
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Very easy if you don't mind downloading "Discord".
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They are online throughout the day. Very active and is answering questions throughout the day. There are many moderator and members to help out.
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