How easy is it to get a hold of customer service at Goodnight Bots?

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How easy is it to get a hold of customer service at Goodnight Bots?

asked by Michael N. on 2/6/19

7 Answers

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Goodnight B. [GN Bots Rep] on 2/27/19 · Answer 1 · 2019-02-27T09:06Z

Goodnight B. [GN Bots Rep]

on 2/27/19

We will be happy to help 24/7. We use live chat to diagnose, answer and fix software related issues. Please join us in live chat at https://discord.gg/chpwCQJ

Otherwise you can email us at support@gnbots.com or by submitting a support ticket. Replies are usually within 1-12 hours

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Marie S. on 8/10/20 · Answer 2 · 2020-08-10T04:13Z

Marie S.

on 8/10/20

I joined the chat and got instant help by their mods/managers instantly

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Darin B. on 12/10/19 · Answer 3 · 2019-12-10T10:02Z

Darin B.

on 12/10/19

They use a chat system that is fantastic and the response time is often shorter than my wait time trying to call AT&T.

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Jason B. on 8/21/19 · Answer 4 · 2019-08-21T05:31Z

Jason B.

on 8/21/19

Super easy. Connect to the chat, someone gets with you pretty quickly.

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Tonya H. on 8/8/19 · Answer 5 · 2019-08-08T09:34Z

Tonya H.

on 8/8/19

They have a chat and typically reply instantly. But always within a few hours.

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Tom L. on 2/10/19 · Answer 6 · 2019-02-10T07:50Z

Tom L.

on 2/10/19

Very easy if you don't mind downloading "Discord".

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Mike L. on 2/6/19 · Answer 7 · 2019-02-06T06:31Z

Mike L.

on 2/6/19

They are online throughout the day. Very active and is answering questions throughout the day. There are many moderator and members to help out.

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