GigSalad
Questions & Answers

Hi Mark, We have only been reviewed a few times on this site, and most seem to be by disgruntled users. Those 20 reviews are no way the reflective voice of our over 2 million users. You can see a much more well-rounded view of our company by visiting Trustpilot.com. We'd encourage you to read our responses to the low reviews, too, so that you get the whole story. To answer your question about fees, we take 2.5% from bookings for our paid members, and 5% from bookings for our free members. If you have any further questions, feel free to email us at help@gigsalad.com or call 417-889-9909. Thank you!

Hi Christine, our Customer Happiness Team can be reached Monday-Friday, 8a-5p CST by phone at 417-889-9909 or email at help@gigsalad.com. We'd be happy to answer any questions for you. Thank you!

Hi Adam, Thanks for your question! We have thousands of performers who make a living using GigSalad every day. We have also helped over 1.5 million+ clients find amazing event services and entertainment for their events since 2007. It may be difficult to post those stories on this site, but you can check out https://www.trustpilot.com/review/www.gigsalad.com to peruse the multitude of happy users. We'd be happy to walk you through the process of how GigSalad works and tips to make your profile more optimized for more leads and bookings. Please feel free to email us at help@gigsalad.com or call us at 417-889-9909. Thank you!

Hi Lynette, thanks so much for reaching out. We completely understand wanting to feel confident before paying in full, especially for something as important as a memorial service. While GigSalad doesn't offer a deposit option, we provide peace of mind in a few key ways. When you book through our platform, your payment is held securely and isn't released to the vendor until after the event. That means your money is protected until services are completed. If you have any questions about the wait staff you're considering or need help choosing the right fit, we're here for you every step of the way. Our goal is to make the booking process as smooth and worry-free as possible. Let us know how we can help!

Hi Hidetoshi, thank you for the question! Unfortunately, you cannot transfer reviews from other platforms. However, you can request reviews from past clients - even those who didn't book you on GigSalad. Just click on the Reviews tab in your Dashboard, then Request Reviews. They won't be verified, but it's a good start for your profile until you get some bookings. Please reach out to help@gigsalad.com with any other questions in the future.

Hi Stacey, I'm sorry that this site (and your question) wasn't on our radar until now, but if you're planning anything this year, we'd love to help. Please call us at 417-889-9909 or email us at help@gigsalad.com. Thank you!