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GiftCardMall Questions & Answers

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I made a $100 purchase with my card but then I had to return some clothes that i bought with it. The clerk refunded 54 dollars back to the card but the card said Theresa no money on it. So basically I left the store with nothing after returning my items. The clerk said it can take 7-10 days to be put back on the gift card but the card says its not rechargeable? I don't trust gift cards from the giftcardmall. :(

asked by Suz D. on 12/15/12

4 Answers
Thumbnail of user nonamed1

File a dispute with this company. If took all of the money on your card you have the right to complain to the FTC and the BBB. It looks like there enough people who are having problems with this company to file a class action lawsuit.

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Thumbnail of user lisac82

Sorry Sam, this is not true. If it happened to you then you are fortunate. When I called they told me they do not even have tracking numbers. Who doesn't have tracking numbers on purchased items?!

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Thumbnail of user saml65

You have to call up GiftCardMall.com at (877) 426-2551 and tell them that even after 3 weeks, you have not received the activation code. Keep pressing 0 till you reach customer service. Then they will ask you for order number, etc and they will activate it within 24 hours.

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Thumbnail of user nonamed

Absolute horror! Will never buy from this company again! Customer service rude and not helpful and they took all my money on gift card! Scam! Happy Birthday to me!: (

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