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Chris, thanks for your even-handed and constructive reply. If asked, I'll direct the owner of the web site in question to this conversation. Regards, Dale
Asked by Dale S. on 10/25/2010
2 Answers
Dale S.10/23/2010
Chris, I've read through a number of your reviews this morning... not all 551 of them, but enough to have gotten the impression that you are a thoughtful, and truthful, reviewer. I had never heard of SiteJabber before being asked by the owner of a site (that Todd is referring to here) to provide my own review. I would not ordinarily provide an unsolicited review of *any* site unless I had a bad experience with it, so it stands to reason that "reviews in general" would skew toward the negative, unless a conscious attempt was made to counter bad PR with reviews of satisfied customers.
I don't know if my review helped the PR problem or not, but I did not feel "imposed upon" when asked to provide it, and the fact that several of the site's "best customers" responded in a very short time implies that I'm not alone in that regard; I don't think that their intent was to "spam", and I know mine was not. At Amazon, I always read the 1- and 2-star reviews, and look askance at offerings that only have 5-star reviews, so I understand your analysis here, but I regarded the web site owner's request as valid, though perhaps naive by not expecting your (and Todd's) reservations.
I don't know if my review helped the PR problem or not, but I did not feel "imposed upon" when asked to provide it, and the fact that several of the site's "best customers" responded in a very short time implies that I'm not alone in that regard; I don't think that their intent was to "spam", and I know mine was not. At Amazon, I always read the 1- and 2-star reviews, and look askance at offerings that only have 5-star reviews, so I understand your analysis here, but I regarded the web site owner's request as valid, though perhaps naive by not expecting your (and Todd's) reservations.
Todd L.10/21/2010
Yeah, I just posted that exact same thing on that back pain website which I am sure you have seen as well. Almost humorous how many times they posted in a single day.
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