Bril
Questions & Answers

Why will the UV light not turn on even with fully charged unit?

Asked by Lisa A. on 12/26/2022

1 Answer
Geoffrey S.12/30/2022

The blue light is not the UV light. It is merely a visual indicator that the device is working since UV light is invisible to the human eye. It's possible that the UV light is on while there is a malfunction with the blue LED. That said, please email service@getbril.com and we'll make sure you have a properly functioning device.

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