logo

Getaroom
Questions & Answers

6,370 reviews

Here’s what buyers have asked with answers from Getaroom staff and previous consumers.

59
questions answered
0%
answered within 1 day
Question:

I was looking for the number of lego lad resort and this number appeared. I talked to a girl jamada kristal and she made the reservation for me in leg

Question:

How do I get ahold of Get a Room? I found a charge on my credit card for Best Western, so I called and they said it was booked through Get a Room.

Answer:
You may send your inquiry to CustomerService@getaroom.com.
By Karen B., over a year old
See another answer (1)
Question:

How do I get ahold of Get a Room? I found a charge on my credit card for Best Western, so I called and they said it was booked through Get a Room.

Answer:
You may send your inquiry to CustomerService@getaroom.com.
By Karen B., over a year old
See another answer (1)
Question:

Boa tarde, fiz uma reserva de 08 a 11 de fevereiro no hotel vinci somma de madrid e não me foi enviado o recibo. Aguardo o envio

Question:

How can I cancel, have tried phoning ( number not vallid)and emails won't deliver I have been trying since I got confirmation e mail

Question:

I am trying to get a refund for my reservation at Courtyard Mariott #R2165029138. They confirmed that my reservation is cancelled

Question:

I want my refund now! You are ripping off us Canadians.

Answer:
Hi Michelle, We apologize you feel this way. Our Service Resolutions Team has been assigned your review and will reach out directly to you. Thank you for your patience. Getaroom.com
By Karen B., over a year old
See another answer (1)
Question:

Hi: I booked a reservation on 3/17/20 for which your company billed twice and collected money from my two credit card. Can anyone help to resolve.

Answer:
Hello Mahesh, We apologize for this. Please send an email to Escalations@getaroom.com with your information and our Service Team will be able to further assist. Thank you. Getaroom.com
By Carrie M., over a year old
See another answer (1)
Question:

Ur a scam company. Stealing peoples $ with false termination policy.

Answer:
Hi Lisa r., Please advise if you have a question or need assistance. Thank you. Getaroom
By Karen B., over a year old
See another answer (1)
Question:

getaroom charged $224.44 for a room Embassy Suites Savannah GA, But the hotel was closed due to coronavirus. Should I expect a refund?

Answer:
Hello Andre, We apologize for this. Please send an email to Escalations@getaroom.com with your information and our Service Team will be able to further assist. Thank you. Getaroom.com
By Carrie M., over a year old
See another answer (1)

Have a question?
Ask to get answers from the Getaroom staff and other customers.

Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?