Geni FAQ | Sitejabber

Question:

Why was my review of your site removed it was true and accurate and not at all deceptive. you had let a member of my past family use your site to advertise defamatory and deceitful information about my person on your site and when i complained it was in full view of anyone on the internet for all time you made it so anyone wanting to accesss her profile where she had put this out there for all, it dissapeared but only as far as someone could see it if they approached her as the owner an manager of her profile and then the same info could be accessed... dont you like the truth about this nasty site and what it allows Why was my review of your site removed it was true and accurate and not at all deceptive. you had let a member of my past family use your site to advertise defamatory and deceitful information about my person on your site and when i complained it was in full view of anyone on the internet for all time you made it so anyone wanting to accesss her profile where she had put this out there for all, it dissapeared but only as far as someone could see it if they approached her as the owner an manager of her profile and then the same info could be accessed... dont you like the truth about this nasty site and what it allows

Answer:

Geni doesn't accept any critical comment about the site, the customerservice or the management. Geni has regarding that the mentality of North Korea! Every free user, paying user and even every curator who publish negative comment will be suspended and indefinitely blocked to work on Geni!

By Theo R. over a year old

Question:

Hello - what do i do if a wacky in-law starts putting in her cats name/birthdates in my family tree? can i delete these somehow? thanks... Hello - what do i do if a wacky in-law starts putting in her cats name/birthdates in my family tree? can i delete these somehow? thanks...

Answer:

You can't work with curators... One of them plagiarized my entire tree into the "World Family Tree" and is now telling me that it cannot be "undone"... And that I should just "deal with it"...

By David R. over a year old

See more answers (3)

Question:

Isn't it obvious that geni "staff" don't care about users worries about privacy and other concerns since they don't respond here?

Answer:

Hi Marge, there are dozens of "review" sites on the Internet and we've only just recently starting replying here. Anyone needing help from Geni should start at https://help.geni.com

By Michael S., over a year old

See more answers (2)

Question:

How can i subscribe (paid) geni for my community website? How can i subscribe (paid) geni for my community website?

Answer:

Bubba - you sound like a paid employee of GENi. I have been doing research for years. I DO NOT include information that cannot be verified. Yes - Ancestry is barely better than this one, but at least the have a minimal type of security. They also sold Family Tree Maker to a company out of India. If you had some type of credit with FTM such as another download or transfer - its gone, the new owners will not acknowledge it. GENi is probably the biggest scam I have noticed since Billy Graham.

By Dennis M. over a year old

See more answers (2)

Question:

I just started today and clicked wrongly on 'gedcom file'. how do i delete it? I just started today and clicked wrongly on 'gedcom file'. how do i delete it?

Answer:

Hi Eugene, you can delete it from the GEDCOM dashboard page. See instructions at https://help.geni.com/hc/en-us/articles/360018818893-How-do-I-delete-my-GEDCOM-file-from-Geni-

By Michael S., over a year old

Question:

Does geni sell private information to other companies? Does geni sell private information to other companies?

Answer:

Hi Donna, No - absolutely not. Geni is owned by MyHeritage so our data is shared internally within the company, but private information is kept private through MyHeritage as well, and not sold or given to any other organizations. The only exception to this would be cases where you authorize an external application, such as a tree charting companion, to view your private tree. This would be a specific consent form that you would have to authorize.

By Michael S., over a year old

Question:

Hello i would like to know where the information regarding my son lou kearney's birthday is listed as 4.12 80 when it is quite clearly stated april

Answer:

Hi Linda, the information on Geni is supplied by our members. Geni stitches together our members' family trees to create a single family tree of the world. The Revision tab on the profile (viewable only once you've logged in) will show you who made what changes.

By Michael S., over a year old

Question:

What are the fees that i should expect to join and then remain a member? What are the fees that i should expect to join and then remain a member?

Answer:

You can join Geni for free, build your family tree as large as you want for free, contact other members and participate in discussions and projects for free. Geni does have a few premium features (most notably our advanced search engine and our automated tree matches) that you may run into, but you are under no obligation to pay for Geni Pro.

By Michael S., over a year old

Question:

Does geni.com have lithuanian documents and family trees? Does geni.com have lithuanian documents and family trees?

Answer:

Geni does not have documents of our own, though we do match the profiles in your tree against the MyHeritage records collection (Geni is owned by MyHeritage). As of the time of this writing, we have approximately 83,000 users in Lithuania who have added a total of 1.7 million profiles.

By Michael S., over a year old

Question:

How can i do corrections How can i do corrections

Answer:

Ask a curator or request in a curatordiscussion

By Theo R. over a year old

Geni Questions & Answers

Hello - what do i do if a wacky in-law starts putting in her cats name/birthdates in my family tree? can i delete these somehow? thanks... Hello - what do i do if a wacky in-law starts putting in her cats name/birthdates in my family tree? can i delete these somehow? thanks...

Isn't it obvious that geni "staff" don't care about users worries about privacy and other concerns since they don't respond here?

How can i subscribe (paid) geni for my community website? How can i subscribe (paid) geni for my community website?

I just started today and clicked wrongly on 'gedcom file'. how do i delete it? I just started today and clicked wrongly on 'gedcom file'. how do i delete it?

Does geni sell private information to other companies? Does geni sell private information to other companies?

Hello i would like to know where the information regarding my son lou kearney's birthday is listed as 4.12 80 when it is quite clearly stated april

What are the fees that i should expect to join and then remain a member? What are the fees that i should expect to join and then remain a member?

Does geni.com have lithuanian documents and family trees? Does geni.com have lithuanian documents and family trees?

How can i do corrections How can i do corrections

Can’t see your question? Ask to get answers from the Geni staff and other customers.

Geni Questions & Answers

Hello - what do i do if a wacky in-law starts putting in her cats name/birthdates in my family tree? can i delete these somehow? thanks... Hello - what do i do if a wacky in-law starts putting in her cats name/birthdates in my family tree? can i delete these somehow? thanks...

Isn't it obvious that geni "staff" don't care about users worries about privacy and other concerns since they don't respond here? Isn't it obvious that geni "staff" don't care about users worries about privacy and other concerns since they don't respond here?

How can i subscribe (paid) geni for my community website? How can i subscribe (paid) geni for my community website?

I just started today and clicked wrongly on 'gedcom file'. how do i delete it? I just started today and clicked wrongly on 'gedcom file'. how do i delete it?

Does geni sell private information to other companies? Does geni sell private information to other companies?

Hello i would like to know where the information regarding my son lou kearney's birthday is listed as 4.12 80 when it is quite clearly stated april Hello i would like to know where the information regarding my son lou kearney's birthday is listed as 4.12 80 when it is quite clearly stated april

What are the fees that i should expect to join and then remain a member? What are the fees that i should expect to join and then remain a member?

Does geni.com have lithuanian documents and family trees? Does geni.com have lithuanian documents and family trees?

How can i do corrections How can i do corrections

Can’t see your question? Ask to get answers from the Geni staff and other customers.

Isn't it obvious that geni "staff" don't care about users worries about privacy and other concerns since they don't respond here?

Hello i would like to know where the information regarding my son lou kearney's birthday is listed as 4.12 80 when it is quite clearly stated april