GearLaunch
Questions & Answers

I ordered from this company. They claim their phone is technical difficulties. They took my credit card as American pride. I shut down the credit card with a dispute. I have also turned them in to BBB and they also had no results. Have been told the package was in transit, but now that tracking number is no longer found. Will never do business with them again

You can not get customer service by phone, or by email. My delivery date is past due

Hello Mary, Thank you for your message. If you haven't received your order, please send us an email with your order information at hello@gearlunch.com. We'll be happy to help. Best, GearLaunch

Hello Terry, in order for us to better assist you, please email us at hello@gearlaunch.com with the name of the website that appears in your bank statement and a screenshot of the charge. We couldn't find a charge for the amount and the date you provided. We hope to hear from you soon. Best, GearLaunch

Hello Kendall, Thank you for contacting us. GearLaunch is an e-commerce platform and print-on-demand company that provides merchants with a software that allows them to build and run an online business without the hassle of inventory. We manage production, shipping, and customer service for all products sold. If you have more questions, please send us an email at hello@gearlaunch.com and we will be glad to assist you. Best, GearLaunch

Hi Douglas, Thank you for contacting us. Can you please provide us with your order number, name and email address used to place the order? If you can please send it to hello@gearlaunch.com, I'll be glad to follow up directly with you.