Games Basement Questions & Answers

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Here’s what consumers have asked with answers from Games Basement staff and previous consumers.

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Question:

If your reading this you have probably been ripped off like i was if not dont make the same mistake, im still waiting for a refund for cod modern warfare ordered in october, plenty of promises but refund never arrives, lost cheques, lost details, short staffed, even the snow was to blame, what a farce, trading standards informed, also isis, and consumer direct, please do the same, they will close the site soon due to the vast number of complaints, i last phoned today 24-02 10 to ask for my refund, when i said i could come and collect my 119.98 she said i was threatning her and hung up

Answer:

I have unfortunately and 5 weeks later no game - no response to 4 emails and tel no constantly engaged!

By LISA H.
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