Hi Dimitrina,

It depends on the circumstances of the case. If you sent them crypto through an exchange like Coinbase or Binance... then the process is similar to other traditional recoveries. However if you sent crypto from an offline wallet to another offline wallet (Cold wallet), then this would change the recovery prospective reducing the chances of success. That being said, whether your circumstances are similar to the first example or the second you should file a complaint on our website: https://funds-recovery.com/file-a-complaint/

Only by speaking with one of our professionals, will we be able to determine whether we can accept your case. We are very selective on which cases we accept and have a company policy of not accepting cases that are not likely to be successful.