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on 6/1/10I got a third party to deal with the fraud issues from this site. Only then did the site FINALLY aknowledge our order, and they promtly cancelled it, claiming it was because I had compained.
After 3 months of waiting for our furniture, this is what they did! Clearly they never had the product to sell. We are following through with an investigation of the website because they are so dishonest, and we do not want others to fall into their trap.
I think FCFD is just a middle man. My chand. Was shipped from Antiques & Country Pine in Deerfield Beach FL. I wonder if they just have someone build some of the items they sell, which would explain why it takes so long to receive. Did you contact a consumer protection agency or an attorney? I did ask Nigel Cory where FCFD was located and he said they were in FL.
I have been corresponding with Nigel RE ordering a wine barrel chandelier. I received sporadic responses and have never connected with a real person on the phone tries. After reading the reviews of this co. I have decided not to take the risk in ordering from them. I'm sorry for you who have, to be treated so poorly.