The site don't have a policy to protect freelancers.

I was scam too as a freelancer but some of them are introduce by my friends who did not pay me after my service but I look and become happy when I meet with good one with payment. What I meant being a freelancer is do something you like and in various potential and search the one that you will be happy with and reach your own potential.

Good lucks
Only way you cn get a respond is if you go on their FB page and make comments, send them FB messages, hushtag them with bad reviews and post bad reviews everywhere!
Thats what I did and thats why I am responding to you here as well
It was a nightmare getting my money back from these scmmers

You will try to withdraw ur money and that s what will happen:
- verify ur account
- takes more and more time to verify ur account
- they will tell you that they will not make any transactions within a few weeks telling the reason holidays or etc.
- if u are lucky and your earned money still not returned to the employer then u will be able to withdraw money.

I dont' think they close your account without any reason. You can verify and withdraw money easily. You can contact freelancer support if you have any problem.