Fossil
Questions & Answers
Here’s what buyers have asked with answers from Fossil staff and previous consumers.
3
questions answered
0%
answered within 1 day
Answer:
Yes. I have had one of their smartwatches for quiet a while. More recently the battery stopped holding a charge. I was so upset and sent it in for repair. The repair is actually affordable. When Fossil could not repair the watch, they offered a gift card for the purchase amount that could be used at Fossil.com. I already ordered my replacement a paid a small difference. I appreciate that after 2 to 3 years, I can still count on them to stand behind their product.
By Liz R., over a year old
Answer:
I thought it was fairly easy, especially online. I went to fossil.com and started a "chat now" session. The person on the other end responded quickly, and the process was painless.
By Liz R., over a year old
Answer:
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