Do you have a dedicated customer service line? It's almost impossible to reach a live person.

asked by LaTonia T. on 10/17/19

1 Answer
Thumbnail of user lindseyj7

Hi Latonia, sorry for this. However, this is intentional due to the high volume of calls. It appears lots of people dont take the time to read the website or even review what we offer as a solution and just call. We dont have the time and resources to just take incoming calls to read the website to prospective clients. Once someone has gone to our website, had an opportunity to read over the information, and then submit a request for assistance for undivided attention, we are happy to help. We must also get basic information regarding where the client is looking, what price range, and affordability. Its a moot point to discuss our business offerings if we have no property or if the client would not qualify for assistance. Longwinded response but I hope this helps answer your question!

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