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ForexTB Questions & Answers

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Here’s what consumers have asked with answers from ForexTB staff and previous consumers.

14 questions answered
0% answered in 1 day
Question:

How can i change a theme in webtrader?

Answer:

To change the color of the platform, you need to click the button in the lower right corner of the trading platform next to the sun and moon icons.

By Rowan B.
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Question:

Who is your regulator?

Answer:

Dear Tomazh Forex TB Limited is a Cypriot investment firm authorized and regulated by the Cyprus Securities and Exchange Commission under CIF license number 272/15.

By Support F.,
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Question:

Does forextb provides analysis on fundmental events in the stock market?

Answer:

Dear Izaiah C. Please visit our website on https://www.forextb.com/eu/ where you can find several educational tools concerning your trading experience.

By Support F.,
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Question:

Please tell me, can i trade on my forextb account if i am not near my home computer?

Answer:

Dear Enzo, Here's IOS and Android app available, and also you can use the web version of our platform on your phone

By Support F.,
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Question:

How is forextb regulated?

Answer:

Hello! We are ForexTB, a Cyprus investment firm, authorized and regulated by the Cyprus Securities and Exchange Commission with CIF license number 272/15. For any further information about the company or any other issues, do not hesitate to send us an email on support-forextb@forextb.com. Thank you.

By Support F.,
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Question:

Hi friends. i wonder if someone is working on a platinum or gold account? what are their advantages, please tell us.

Answer:

They offer lower spreads and other privileges. For example, with a Gold account you can count on one free withdrawal a month, while Platinum users can make three free withdrawals for this period.

By Jeremie B.
Question:

Answer:

Dear Aiden, Thank you for taking the time to write feedback about ForexTB. You can read about the compensation funds on our website( https://www.forextb.com/eu/terms-and-conditions/investor-compensation-fund/). If you have any questions regarding our services, please contact us at support-forextb@forextb.com and one of our agents will contact you.

By Support F.,
Question:

Hello everyone! i have a question for the guys who trade on metatrader 4. who tried to install their indicators? how to create your own indicator?

Answer:

In order to install custom indicators go to File-Open Data Folder-MLQ4-Indicators. Copy downloaded indicators with EX4 extension to the Indicators folder. Close the folder and restart the platform. Now you can use your custom indicators. To create indicators on your own, you should use a MLQ4 kit installed alongside MT4. You can find its icon on your desktop.

By Stanley H.
Question:

Is it difficult to verify the identity with the broker?

Answer:

No, it's not. All you need is to provide the broker with a copy of your national ID or driving license. The ForexTB operations team will verify your identity fast, you'll get an email notification.

By Sarah v.
Question:

Answer:

Yes, there are a lot of cryptocurrency pairs at ForexTB. There are really quite a lot of them. Not 1-3 as it usually happens, but more than 10 for sure. I haven't explicitly counted, but there are different assets paired with the dollar, the euro.

By Vagan S.

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