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Here’s what consumers have asked with answers from Firestore Online staff and previous consumers.
HI Jaime, I am so sorry to hear your bad experience. We are under new management right now, kindly email us at daniel@firestoreonline.com. We will do our best to solve your concerns. Thank you very much and have a great day.
A: Hi Cynthia! We are very sorry for the inconvenience. We really hope you give us another chance. All of us here, the new management are excited to help you with the concerns that need to be resolved. If you have any questions, please feel free to contact us directly at daniel@firestoreonline.com. Thank you and have a great day! Our sincerest apologies, Firestore Online
Hi Glenn, We are very sorry to hear you had a negative experience. We now have dedicated customer support team ready to help you in any way we can. In the future, you can contact us directly at daniel@firestoreonline.com. We will make sure that this will not happen again. Thank you and have a great day!
Dear Kristin, On behalf of Firestore Online, I want to extend my sincerest apologies for the negative experience that you had with our company. We are now under management team and our goal is to give our 100% to our dear customers. Should you need help in the future, please do not hesitate to contact us at daniel@firestoreonline.com. Thank you and have a nice day! Sincerely, Firestore Online
Dear Antoniea, We are very sorry to hear that you had a bad experience at Firestore Online. We would like to inform you that we are taking action on the matter to get it resolved with the help of our new management team. We do hope to serve you again so that we can have the opportunity to redeem your faith in the company. Feel free to message at daniel@firestoreonline.com. Thank you and have a nice day! Again, deepest apologies for what happened and we thank you for your feedback.
HI Sharon. We would like to apologize for the inconvenience we caused. We are now under new management and we will be on guard to prevent this kind of concern again. If you have any questions, please don't hesitate to send us an email at daniel@firestoreonline.com. Thank you and have a great day!
Dear Willie, We are sorry that you have not received your two arctic fans that you purchased from us. We are now under new management and we will make sure that this event will not happen again. Again, we apologize for this inconvenience. For future inquiries, kindly email us at daniel@firestoreonline.com. Thank you and have a great day!
