They did it to me too! I called and they said they cancelled my membership and refunded my money but refund still hasn't gone through. I contacted the bank because I realized they probably just tried to scam me again into buying time before the bank won't do anything about it. There wasn't anything the bank could do except tell me give it more time and if it still doesn't refund then they will open a case about it. I can't believe they're getting away with this scam with so many people for so long. They need to get shut down. Who in their right mind would ever knowingly sign up for a $40 membership with them anyway... just terrible that they do this to unsuspecting people that think they're making a regular one time purchase. Especially when it's associated with justfab which is a huge company. It's like they use justfab for the trust and fabkids to scam. Ugh.

They did this to me too! Still havent got a cent back but I have used the chat may times and Always got and agent quickly as well as by phone but doesn't get anything done. They dont delete my banking info and keep trying to take money. I had to call my bank about the issue.

I'm still trying to get a refund of approx $400 of UNAUTHORIZED money they took from my credit card for over a year. They keep saying they are processing my refund but I never get it. This has been going on for over a year!

Does anyone EVER answer in chat? Are you millionares yet? I loathe this money stealing company!