EZPOPSY Questions & Answers

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Here’s what consumers have asked with answers from EZPOPSY staff and previous consumers.

104 questions answered
12% answered in 1 day
Question:

I just bought a dress on sunday and need to know how long will take to arrived to usa?

Answer:

Hello. Kindly check the following delivery terms for reference: http://www.ezpopsy.com/delivery-i-21?spm=1016.0.5.12 2-5 business days of order processing time will be needed before the order is ready to be sent out. It takes 7-15 working days for delivery by Standard Shipping once the parcel is sent out. It takes 2-5 working days for delivery by Express shipping once the parcel is sent out.

By Ezpopsy O., fashion online store featured by fashion designers
Question:

Why is it that your 5 star reviews feature fake names and photos taken from real people on facebook?

Answer:

Hello. I am sorry that we don't have the right to make rules on what name and photo people could use.

By Ezpopsy O., fashion online store featured by fashion designers
Question:

I'm curious that if the clothes are made by ezpopsy's designders or are from some b2b company

Answer:

Hello, We have designers. :)

By Ezpopsy O., fashion online store featured by fashion designers
Question:

Are you real?does your product same as you advertise? how many days before i can get it after i pay? -philippines

Answer:

Dear May, Yes, we could ship to Philippines. The items are as advertised. Kindly check the following delivery terms for reference: http://www.ezpopsy.com/delivery-i-21?spm=1016.0.5.12 2-5 business days of order processing time will be needed before the order is ready to be sent out. It takes 7-15 working days for delivery by Standard Shipping once the parcel is sent out. It takes 2-5 working days for delivery by Express shipping once the parcel is sent out. Thank you for your understanding.

By Ezpopsy O., fashion online store featured by fashion designers
Question:

My size is 16 in the uk is that large in your clothing ?

Answer:

Dear martina, We suggest our customer check each item's measurement in size chart for reference when choosing sizes. Each item has different measurement thus the sizes are all very different in each one. :)

By Ezpopsy O., fashion online store featured by fashion designers
Question:

I ordered a dress on 3/10/2018, i was supposed to receive it in five working day, how can i follow?

Answer:

Hello, Kindly send emails to service@ezpopsy.com or call +852 81720055 to check order status for you.

By Ezpopsy O., fashion online store featured by fashion designers
Question:

I have ordered 2 items and have not received any mail if its even being processed for delivery. can you help me? order no 8180313728130. thanks

Answer:

Dear Lila R., We have sent the order to you and tracking # will be updated to your email box later. Thank you for your time. :)

By Ezpopsy O., fashion online store featured by fashion designers
Question:

Answer:

Hi, We might have done separate shipping to you. Kindly send emails to service@ezpopsy.com or call +852 81720055 to request checking your order for you. Thank you.

By Ezpopsy O., fashion online store featured by fashion designers
Question:

Iv had bad experience with fashion company on line.on picture was nice and i received terrible fabric and cut. i am wondering about quality.

Answer:

Ezpopsy supplies worldwide delivery with free shipping. We are committed to providing customers with original designed and exclusively fashionable products with high quality and reasonable prices. We have plenty of customers over the world.

By Ezpopsy O., fashion online store featured by fashion designers
Question:

I wear a small - med in a dress, do i need to order xlarge.

Answer:

Dear Debbie, We suggest our customer check each item's measurement in size chart for reference when choosing sizes. Each item has different measurement thus the sizes are all very different in each one. Kindly send emails to service@ezpopsy.com or call +852 81720055 for more detailed size advice to you. :): )

By Ezpopsy O., fashion online store featured by fashion designers

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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