EZPOPSY Questions & Answers

Here’s what consumers have asked with answers from EZPOPSY staff and previous consumers.

104 questions answered

12% answered in 1 day

Question:

I'm concerned about the sizing. i am a size 10 by australian sizing. what is the equivalent for ezpopsy? I'm concerned about the sizing. i am a size 10 by australian sizing. what is the equivalent for ezpopsy?

Answer:

Dear customer, Thanks for your interest in our site. Actually we have a size chart for each item to show the detailed size figures for different parts of the item in different sizes in inch and cm. I suggest you can have a look at this part and choose a suitable size for you. If you have more question, please feel free to contact us at service@ezpopsy.com. We will try our best to help you. Have a good day.

By Ezpopsy O., fashion online store featured by fashion designers over a year old

Question:

After seeing these very bad reviews, i do not think i will take the chance on loosing my money. the styles look really good but i cant take that chance After seeing these very bad reviews, i do not think i will take the chance on loosing my money. the styles look really good but i cant take that chance

Answer:

I am very sorry to hear that. We have many positive feedback. Thank you for your time anyway. :)

By Ezpopsy O., fashion online store featured by fashion designers over a year old

Question:

The 5-star reviews are clearly written by ezpopsy employees. The 5-star reviews are clearly written by ezpopsy employees.

Answer:

We have no access to write reviews by ourselves. Thank you for your time.

By Ezpopsy O., fashion online store featured by fashion designers over a year old

Question:

Please tell me what is the return address for unwanted items? Please tell me what is the return address for unwanted items?

Answer:

If you have any other questions, please do not hesitate to contact us At service@ezpopsy.com. So that we could help you more.

By Ezpopsy O., fashion online store featured by fashion designers over a year old

Question:

I bought 2 items ( before reading the reviews here). received only one. have tried to contact them twice on their message service where it states that a reply will be received within 48 hours but of course have not received any reply. their email services@ezpopsy.com of course does not work. so like others am now guessing that this is a scam and that i will

Answer:

Dear friend, Sincerely sorry for the inconvenience had caused to you. Could you please tell us your order number so that We could know about the status of your package and help you more. Thank you for your support and understanding in advance. Best regards

By Ezpopsy O., fashion online store featured by fashion designers over a year old

Question:

I did not get a reçeipt yesterday from my dress order. I did not get a reçeipt yesterday from my dress order.

Answer:

Dear friend, Thanks for your message. Could you please kindly inform us the order number? If you have any other questions, please do not hesitate to contact us at service@ezpopsy.com. So that we could help you more.

By Ezpopsy O., fashion online store featured by fashion designers over a year old

Question:

I just ordered a dress and after reading the reveiws and advice am now nervous. also i ordered a medium and after reading the sizes come up small realise i need a large. I just ordered a dress and after reading the reveiws and advice am now nervous. also i ordered a medium and after reading the sizes come up small realise i need a large.

Answer:

Can you give us your order number? We can help you exchange it to large. If you have any other questions, please do not hesitate to contact us at service@ezpopsy.com or call us +85281720055

By Ezpopsy O., fashion online store featured by fashion designers over a year old

Question:

Just wondering, why, if ezpopsy claims to be transparent and client orientated, it doesn't openly publish on their site a return address for products? also, why doesn't the company also, provide tracked shipping? this is standard practise for all online shopping. Just wondering, why, if ezpopsy claims to be transparent and client orientated, it doesn't openly publish on their site a return address for products? also, why doesn't the company also, provide tracked shipping? this is standard practise for all online shopping.

Answer:

Thank you for your attention. We could supply tracked shipping and each parcel sent out with traceable tracking numbers.

By Ezpopsy O., fashion online store featured by fashion designers over a year old

Question:

How will i pay in pound sterling How will i pay in pound sterling

Answer:

Currently, the currency on our website is USD. However, it's no problem to pay with pound sterling. When you make payments and the PayPal will automatically exchange it into US dollars according to current exchange rate.

By Ezpopsy O., fashion online store featured by fashion designers over a year old

Question:

Do you supply wholesale for sellers? Do you supply wholesale for sellers?

Answer:

Yes, Please contact our service BY service@ezpopsy.com

By Ezpopsy O., fashion online store featured by fashion designers over a year old

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

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