EZPOPSY Questions & Answers

Here’s what consumers have asked with answers from EZPOPSY staff and previous consumers.

104 questions answered

12% answered in 1 day

Question:

With all the bad reveiws on this site, can you guarantee that i will recive an item of optimal quality and in a decent time period? With all the bad reveiws on this site, can you guarantee that i will recive an item of optimal quality and in a decent time period?

Answer:

Hi, Kindly send emails to service@ezpopsy.com or call +852 81720055 for inquiries please.

By Ezpopsy O., fashion online store featured by fashion designers over a year old

Question:

I have made an order and i am now beginning to regret it since i have not received any information about dispatch date. when will i receive the dress? I have made an order and i am now beginning to regret it since i have not received any information about dispatch date. when will i receive the dress?

Answer:

Hi, Kindly send emails to service@ezpopsy.com or call +852 81720055 for after-sale inquiries please. May I have your order # please so that I could check?

By Ezpopsy O., fashion online store featured by fashion designers over a year old

Question:

I bought 2 dresses in 20/07, and until now i did not receive!! something wrong? I bought 2 dresses in 20/07, and until now i did not receive!! something wrong?

Answer:

Hi, Kindly send emails to service@ezpopsy.com or call +852 81720055 for after-sale inquiries please. May I have your order # please?

By Ezpopsy O., fashion online store featured by fashion designers over a year old

Question:

If i normally wear a size 14 dress is that a 3x in your sizes? If i normally wear a size 14 dress is that a 3x in your sizes?

Answer:

Dear Sharon, We suggest our customer check each item's measurement in size chart for reference when choosing sizes. Each item has different measurement thus the sizes are all very different in each one. HOW TO MEASURE: https://www.ezpopsy.com/how-to-measure-i-20 Thank you for your time. :)

By Ezpopsy O., fashion online store featured by fashion designers over a year old

Question:

I order two weeks ago and still i'm waiting. i'm on the details i don't know where to send it. i would like to know what shall i do.

Answer:

Dear Batsheva, could you please inform us your order number? Or you can send us an email with your order number to service@ezpopsy.com. We will reply to your email and check the order status for you ASAP. Thank you.

By Ezpopsy O., fashion online store featured by fashion designers over a year old

Question:

Is there a connection to saudi arabia?

Answer:

Dear Alwared, We could ship to Saudi Arabia and we sell online only. Thank you for your support. :)

By Ezpopsy O., fashion online store featured by fashion designers over a year old

Question:

I need an address to return a product. i've emailed you twice with no response. order number: 8170427511378 amynbaldwin@gmail.com I need an address to return a product. i've emailed you twice with no response. order number: 8170427511378 amynbaldwin@gmail.com

Answer:

Dear, we have replied you 1 days ago, will you kindly check your e-mail and reply us?

By Ezpopsy O., fashion online store featured by fashion designers over a year old

Question:

I would like to exchange my dress for another size. i don' t have any documentation other than shipping label. there was no paperwork inside package.

Answer:

Hi, Kindly inform us your email address left at our site to service@ezpopsy.com and we will assist you to do the exchange. :)

By Ezpopsy O., fashion online store featured by fashion designers over a year old

Question:

Placed order on may 2o,2017 haven't gotten any response.you charged my account .my name is mila castro.you may reach me at tel 210 980-2115.where is my order.

Answer:

Hi, tracking # LW343562559CN Your item arrived at our USPS facility in STAMFORD, CT 06910 on June 1,2017 at 9:34 am. The item is currently in transit to the destination. You could also check your email.

By Ezpopsy O., fashion online store featured by fashion designers over a year old

Question:

Hi there i would like to cancel my order.

Answer:

Dearkindly e-mail us through e-mail service@ezpopsy.com. And informing us your order number. So that we could help you cancel the order asap.

By Ezpopsy O., fashion online store featured by fashion designers over a year old

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

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