EZPOPSY Questions & Answers

Hi, we are based in HK. China.

Hi, we are based in HK. China.

Hi, we are based in HK. China.

Sorry for our late reply due to weekend holidays. Order#8171211476521 Your order has been sent out already. Tracking number will be updated in 48 hours.

Hi, We suggest our customer check each item's measurement in size chart for reference when choosing sizes. Each item has different measurement thus the sizes are all very different in each one. Kindly send emails to service@ezpopsy.com or call +852 81720055 for more detailed size advice to you. :)

Hi, I am very sorry to hear that. Kindly send emails to service@ezpopsy.com or call +852 81720055 for return instructions please. Thank you for your time.

Hi, we could accept return. Kindly send emails to service@ezpopsy.com or call +852 81720055 for return address. :)

Hi, Cate. Kindly check the following delivery terms for reference: http://www.ezpopsy.com/delivery-i-21?spm=1016.0.5.12 2-5 business days of order processing time will be needed before the order is ready to be sent out. It takes 7-15 working days for delivery by Standard Shipping once the parcel is sent out. It takes 2-5 working days for delivery by Express shipping once the parcel is sent out.

Hi, Rujira. There is an option to remove items from your shopping cart. Kindly check your shopping bag and find the light grey option under the quality part. :)

Hi, Kindly send emails to service@ezpopsy.com or call +852 81720055 for inquiries please. May I have your order # to check, BTW?