Eyebuydirect Questions & Answers

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Here’s what consumers have asked with answers from Eyebuydirect staff and previous consumers.

30 questions answered
3% answered in 1 day
Question:

Answer:

Well, for me, the longest process was the lenses being selected and fit. It was in that status for about a week. The actual postage was I think 2 days, which is very good. I DID ring and POLITELY enquire as to the status of the glasses after about 6 days when it was in the selecting lenses stage, it moved onto the stage the next day. I don't know if that was a coincidence.

By andrew f.

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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