How easy is it to get a hold of customer service at Edwin Novel Jewelry Design?

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How easy is it to get a hold of customer service at Edwin Novel Jewelry Design?

asked by David V. on 11/12/19

3 Answers

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Tina L. on 12/8/19 · Answer 1 · 2019-12-08T08:39Z

Tina L.

on 12/8/19

Very easy, When you call their phones there are really knowledgeable people who answer within 30 seconds. They would connect you to anyone in the company you ask for very quickly. I wanted to talk to the jeweler who would resize my ring to see what problems i would be facing, and I got to talk to him within 1 minute.

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Becky W. on 11/15/19 · Answer 2 · 2019-11-15T06:18Z

Becky W.

on 11/15/19

Yes, via phone and email. Very responsive and exceptional service.

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Dylan M. on 11/12/19 · Answer 3 · 2019-11-12T05:42Z

Dylan M.

on 11/12/19

They responded to me within 24 hours. prompt response!

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How easy is it to get a hold of customer service at Edwin Novel Jewelry Design?

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