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I JUST BOUGHT A TICKET FROM CLO COLOMBIA TO SJU PUERTO RICO. THE WEB SITE RESPONDED THAT THE RESERVE WASN'T SUCCESSFUL AND I DID'T RECEIVE AN EMAIL, BUT MY CREDIT CARD WAS CHARGED!!

Asked by Gil F. on 5/19/2017

3 Answers
Jonathan S.8/20/2018

Yes!
Judith F.8/19/2018

And are you still waiting like everyone else who deals with this shoddy, dishonest company based in Spain?
eDreams I.5/30/2017

Hi Gil.

We are sorry to read about your customer experience. Please provide us your booking reference or what information you are able to with a short message via this link at the end of this message and we would be happy to look into your concerns.

https://tinyurl.com/ka77d8u

James - Customer Care

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