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What am I to do? I booked me and a friend for a hotel and flight package, all inclusive at the hotel. Now I have an itinierary saying only I have all inclusive and my friend has room only. I have no proof other than a) I remember us being billed the same amount but unfortunately the itinerary ebookers sent only shows the final amount and b) if anyone tries to book 2 persons 2 rooms on ebookers, it does not allow you to choose a separate room package for the 2nd person so clearly this is not even a possibility. What on earth can I do? We leave in a week's time. Alison

Asked by Alison D. on 9/5/2016