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I have put my new SVO7 Hepa cordless vac together that I bought from Dyson and when I plugged it in to charge, a red light flashed about 10 times and quit. Now what?

asked by Shirley Z. on 11/28/16

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I have cordless upright. DC44. Serial # cw9-us-Dhb4659a. I've called several times or more in the past due to problems I have with it. Was sent a new canister and then beater brush. Always helpful but never fixing the problem. When I call they problem solve with me, check the filter, dust in battery area, wash filter, etc... Again helpful but never fixes my problem. It cuts out when using it. Don't know if it's the switch or what. Use it for about 10 seconds and stops. Wait, pressing the start button and then will work again for maybe 10 seconds. Eventually stops turning on for awhile. Please can you help me! Love the product but this has been going on for over a year! You will see history notes on my calls in the past. ( Betty McGregor, yuba city, ca). Can I send it to you for inspection or get replaced or something. This is so frustrating and given how much it costs, I can't afford to just simply replace it and buy another one. Thank you for your help. My email is bejjmcgregor@yahoo.com.
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