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Drum Factory Direct
Questions & Answers

16 reviews

Here’s what buyers have asked with answers from Drum Factory Direct staff and previous consumers.

2
questions answered
0%
answered within 1 day
Question:

Hi, have you guys thought about putting together package deals, such as complete snare build packages? Might be a helpful sales tool for ya.

Question:

Just wondering if you ship to canada?

Answer:
Hi Yannick, Yes, we ship to Canada using USPS services. You can find the shipping cost for anything by adding it to the shopping cart. You will be taken to the shopping cart page where you will see the shipping estimator. Select your country from the drop down list, enter you postal code and click the update button to see the options and prices. Now, whenever you add, delete, or change the cart quantities the shipping estimate will automatically be adjusted.
By Matt W., over a year old
See another answer (1)
Question:

Why does my payment method say check/money order? What does that mean?

Answer:
Hi Carson, I believe you spoke with me coworker on the phone. Check/money order means you would send a check or a money order as your form of payment.
By Matt W., over a year old
See another answer (1)
Question:

I ordered 6 bass drum claws and 6 T-rods on 12-15-2011. I sent a bank money order for payment to Drum Factory Direct instead of Global Drum Company. Is this going to be a problem? Please advise the best way to resolve this if necessary. Thanks Ben Perry

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