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DressLily
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Re: order #LLP1705282023489562 I received all 4 items today. EXTREMELY UNHAPPY!! I ordered 2XXL on purpose to allow for possible shrinkage. I usually wear 1XL. I CAN'T EVEN GET MY ARMS INTO ARMHOLES on 3 of the tops. The black lace item won't even fit forearm into sleeves much less put it on. FURTHERMORE, I didn't order TWO off the same top and if I did, it was a mistake. Please send me return receipt PAID SHIPPING asap. DO NOT ALLOW PAYPAL to process payment and if they do, I expect full refund, including shipping. I would also appreciate your phone#! Kathi Nelson 18601 Newland St. #80 Huntington Beach, Ca 92646 714.336.0636

Asked by Kathi N. on 6/16/2017

1 Answer
CustomerService R.6/19/2017
Dear kathi,

We regret to hear that you are having sizing issues.

On all our Dresslily product pages, below the product description, we offer a clearly marked size chart to help our customers choose the correct size.

Dresslily can be contacted 24/7 via our Support Center and Live Chat. If you cannot reach us immediately, please leave a message and we will get back to you within 24 hours.

Please contact us on our support center about your order.
We will assist you there.

Thank you.

Dresslily Customer Support Team

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