DressLily
Questions & Answers

Good luck, Jeanne. I ordered something last year. I couldn't get tracking information, when I finally did the package was apparently "lost", and they won't refund or reship. Not only was I supposed to pay for shipping, but I was told I should have gotten shipping insurance. Wasn't paying for shipping somehow insuring I really wanted it shipped? Scam company as far as I'm concerned!

Dear Jeanne L.

We want to start by extending our thanks to you for providing your extremely valuable feedback to us.

I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
We has followed your case and send email to you to solve this problem, could you kindly check your account then reply our email?
Thank you for your time again.
Best Regards
Dresslily Customer Service

I can't believe the number of people this con-artist company has screwed. PT Barnum once said there's a sucker born every minute and we're the proof. The only way I got tracking information of my coat after I waited for three months was to mention the Better Business Bureau. The tracking information showed up. The day after the coat. Which didn't fit and the sleeves were sewn on upside down. I didn't know sleeves could be upside down, but the idiots at Dresslilly did it. And I

Do not contact with them, You are gonna waist your time. Just unsubscribe their adds.