On Dec 18,2015, I ordered a wig(SKU150696813)
Shortly thereafter, I received an e-mail notice that it had shipped (Tracking # L15121614275}. As of Jan 18, I have not received the shipment!

Please advise status.

Joe Wells
540-815-1620
joseph.wells@yahoo.com

asked by Joseph W. on 1/18/16

4 Answers
Thumbnail of user customerservicer1

Dear customer,
Thank you for your valuable feedback.
We very much regret issue and are fully committed to resolving it to your satisfaction.
Would you mind send email to our support center? Here is link: http://support.dresslily.com/

Thank you for your continued patience and kind understanding.
Yours Sincerely
Dresslily Customer Service

Helpful  (0)
Thumbnail of user junew16

Stay far away.

Helpful  (1)
Thumbnail of user amyw95

They can take a while. I ordered on Dec 8, they were shipped Dec 12 and it took til Jan 18 to get here. Apparently, I didn't choose tracking, so there wasn't any to watch. (according to dresslily once I contacted them). I did get my items, but I can't say I'm too happy about them.

Helpful  (0)
Thumbnail of user alfredg16

That is probably not a correct tracking number. They did the exact same thing to me.
When I questioned them, they claimed I didn't spend enough money to get a REAL tracking number. Scam

Helpful  (0)

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