DressLily
Questions & Answers
On Dec 18,2015, I ordered a wig(SKU150696813) Shortly thereafter, I received an e-mail notice that it had shipped (Tracking # L15121614275}. As of Jan 18, I have not received the shipment! Please advise status. Joe Wells 540-815-1620 joseph.wells@yahoo.com
Asked by Joseph W. on 1/18/2016
4 Answers
CustomerService R.2/1/2016
Dear customer,
Thank you for your valuable feedback.
We very much regret issue and are fully committed to resolving it to your satisfaction.
Would you mind send email to our support center? Here is link: http://support.dresslily.com/
Thank you for your continued patience and kind understanding.
Yours Sincerely
Dresslily Customer Service
Thank you for your valuable feedback.
We very much regret issue and are fully committed to resolving it to your satisfaction.
Would you mind send email to our support center? Here is link: http://support.dresslily.com/
Thank you for your continued patience and kind understanding.
Yours Sincerely
Dresslily Customer Service
Amy W.1/19/2016
They can take a while. I ordered on Dec 8, they were shipped Dec 12 and it took til Jan 18 to get here. Apparently, I didn't choose tracking, so there wasn't any to watch. (according to dresslily once I contacted them). I did get my items, but I can't say I'm too happy about them.
Alfred G.1/18/2016
That is probably not a correct tracking number. They did the exact same thing to me.
When I questioned them, they claimed I didn't spend enough money to get a REAL tracking number. Scam
When I questioned them, they claimed I didn't spend enough money to get a REAL tracking number. Scam
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