DressLily
Questions & Answers
I have not received my black hoodie order placed just after Thanksgiving. Ticket ID, T15122400440 or use L1512012301561426, please get back to me. Order might be in my name, Lisa Gross or Charles Gross.
Asked by Charles G. on 1/10/2016
1 Answer
CustomerService R.2/1/2016
Ear Charles G.
Thank you for notifying us of your complaint.
We very much regret that the issue has occurred and are fully committed to resolving it to your satisfaction.
We has followed your case and send email to you to solve this problem, could you kindly check your account then reply our email?
Again, we apologize for your shopping experience which was clearly not up not up to your expectations. We will work harder to minimize the possibility of a recurrence.
Best Regards
Dresslily Customer Service
Thank you for notifying us of your complaint.
We very much regret that the issue has occurred and are fully committed to resolving it to your satisfaction.
We has followed your case and send email to you to solve this problem, could you kindly check your account then reply our email?
Again, we apologize for your shopping experience which was clearly not up not up to your expectations. We will work harder to minimize the possibility of a recurrence.
Best Regards
Dresslily Customer Service
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