DressLily
Questions & Answers

Caution, you may not get your order at all! If you're an American, order from Kohl's, Macy's, at least you'll get quality from a company that you know and trust. And no refund hassles!

Dear Maxine r.

Thank you for your order.

Total delivery time= processing time+shipping time
Processing time:
All Dresslily products require a processing time.
It is necessary for us to inspect all items one by one prior to shipping.
Processing time takes usually 3-7 business days. Specific processing is indicated each item page. Now we also have items that can be shipped within 24H.

Shipping time:
It depends on the shipping method you choose when you place the order.

Could you kindly provide the order number or email us at support@dresslily.com?

And we will provide the detailed information to you.

Many thanks.

Dresslily Customer Support Team