DressLily
Questions & Answers
Hi dear, i requested 2 items on 17/02/2016 but till today unfortunatly i didn't receive it This is not the first time that i request online from you side, and my previous address is correct I received the massage that i have to reconfirm my address again Would u please recheck again my case. I paid already by my credit I need my items, please follow my problem. Sonia hossini
Asked by sonia h. on 5/22/2016
1 Answer
CustomerService R.5/27/2016
Dear sonia h.
Thank you so much for your important feedback.
We are really sorry that you did not received your order. Please rest assured that we will try our best to help you.
I am sorry to tell you that we can not find you order according to your name.
Would you mind sending us your valid order number so we can check the information for your?
Here is link: http://support.dresslily.com/
If we made a mistake, we would like to assist you so much therefore contact information is very important for both of us.
Thank you very much for your kind support in our work in advance!
Best Regards
Dresslily Customer Service
Thank you so much for your important feedback.
We are really sorry that you did not received your order. Please rest assured that we will try our best to help you.
I am sorry to tell you that we can not find you order according to your name.
Would you mind sending us your valid order number so we can check the information for your?
Here is link: http://support.dresslily.com/
If we made a mistake, we would like to assist you so much therefore contact information is very important for both of us.
Thank you very much for your kind support in our work in advance!
Best Regards
Dresslily Customer Service
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