What network is the device locked on? Simply check the website in order to unlock from your given network :)

Do not do it they will make you pay and never unlock your phone. All these 5 "reviews " are fake I would like them to post proof of the unlock. I unfortunately did it I'm out $60 over 4 months no refund or unlock they only reply a generic email each time and when you post a TRUFTHFUL review they try to have it remove