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The Disney Store Questions & Answers

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Here’s what consumers have asked with answers from The Disney Store staff and previous consumers.

2 questions answered
50% answered in 1 day
Question:

How long does disneystore.com take to process a non personalized order.

Answer:

My advice is to NOT do business with Disney.com. I tried to cancel my order after a few days and they refused to cancel. This order showed up FIVE WEEKS after I ordered it.

By SUSAN D.
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Question:

Should i be worried? i bought a stitch plush last monday and havent got dit

Answer:

Yes you should be, their normal processing time is 15-25 business day before they ship their products to you. The items may even come separately in later time.

By lil b.
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Question:

I place a order last nigth , but i don't have the order number, and i don't have a recipe, the only is that my bank is in process the transaction

Question:

What the m means in the disney store status?

Question:

I didn't get a tracking number last night. i just came on this site to see if that's the norm or what?

Can’t see your question? Ask to get answers from the The Disney Store staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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