asked byon 6/5/19
Well... I called to try and reach someone human and first of all their phone system kept hanging up on me. I finally got through to be in a line... on hold and there was a minimum of a 60 minute wait. I then thought... ok I'll send an email and then got an instant response from a system saying that customer service would "try" to get back to me in 24 hours.
Awful... awful experience all the way around.