How easy is it to get a hold of customer service at DHL?

Question

How easy is it to get a hold of customer service at DHL?

asked by Alex C. on 6/5/19

6 Answers

Add your answer

Felix N. on 9/3/20 · Answer 1 · 2020-09-03T12:03Z

Felix N.

on 9/3/20

Yes, you just have to go to one of their premises to explain your concern.

Helpful (0)

Yves P. on 7/23/20 · Answer 2 · 2020-07-23T04:44Z

Yves P.

on 7/23/20

NO SERVICE WHEN YOU CALL / THEY JUST REDIRECT YOU WITH NO END

Helpful (0)

Brandon H. on 2/19/20 · Answer 3 · 2020-02-19T06:22Z

Brandon H.

on 2/19/20

No way possible I've tried 4 times att has tried for me

Helpful (0)

Robert L. on 12/12/19 · Answer 4 · 2019-12-12T09:00Z

Robert L.

on 12/12/19

Its NOT, there's no way you can actually speak to a human being. Pathetic.

Helpful (0)

Farhan A. on 8/23/19 · Answer 5 · 2019-08-23T10:00Z

Farhan A.

on 8/23/19

In Saudi Arabia it's not easy at all. You might spend 2 hours on the line with no luck.

Employees telephone extentions are internal only.

They don't respond to emails in timely manner

Helpful (0)

mike r. on 6/5/19 · Answer 6 · 2019-06-05T07:24Z

mike r.

on 6/5/19

Difficult. Automated system. Rip off phone charges. Cost so far to track our parcel, possibly missing has been around £25 in phone charges. Still trying. They wont phone you back and yet it is their error.

Helpful (0)

DHL Questions & Answers

How easy is it to get a hold of customer service at DHL?

Add your answer

More questions about DHL

Ask a question

Is this your business?