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How easy is it to get a hold of customer service at DHL?

asked by Alex C. on 6/5/19

4 Answers
No way possible I've tried 4 times att has tried for me
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Its NOT, there's no way you can actually speak to a human being. Pathetic.
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In Saudi Arabia it's not easy at all. You might spend 2 hours on the line with no luck.

Employees telephone extentions are internal only.

They don't respond to emails in timely manner
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Difficult. automated system. Rip off phone charges. Cost so far to track our parcel, possibly missing has been around £25 in phone charges. Still trying. They wont phone you back and yet it is their error.
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