Developed in part with a grant from
the National Science Foundation
Designer-Discreet.ru Questions & Answers
Here's what consumers have asked with answers from Designer-Discreet.ru staff and previous consumers.
30 questions answered
7% answered in 1 day
114 questions sorted by: recent | popular | fewest answers
Helpful answer 1
Vote
Thanks for voting!
Not as helpful
Question:
Answer:

Lauren you should call your bank and ask them if the wire went through. I had to wait 4 weeks for my payment to arrive. It was a bank issue. They shipped once my payment was deposited into their account. The bag and wallet I got are beautiful though so it was worth the wait. I am planning on using Western Union in the future so it is an immediate payment.

By Renee L.
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
Question:
Answer:

Bagvalley is fake and related to pursevalley.cn which has very bad reviews if you haven't looked into them. They are also indeed stealing our pictures. Feel free to contact us with any other questions.

By Designer D., Designer-Discreet.ru Representative
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
Question:
Answer:

Hi Jen please let me know if you still did not receive your tracking #. Sometimes an error is made in communication. Let us know who you were communicating with and we will reprimand them. We are truly sorry for the inconvenience. :)

By Designer D., Designer-Discreet.ru Representative
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
Question:
Answer:

Today makes it exactly 20 days since I made a payment and my order hasn't even been shipped....they keep telling me every time that in 2 days it will be ready.... please anyone who value their money id advise to never try order from them

By kazeem o.
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
Question:
Answer:

Hey how long did it take to come I just sent money yesterday?

By Sandra j.
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
Question:
Answer:

Hi Zoella, our customer service does not work on Sundays in China hence why you didn't get a response. Please rest assured your order is processing.

By Designer D., Designer-Discreet.ru Representative
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
Question:
Answer:

Hi dear if you want to receive an order status update please contact our customer service through wechat or email. Sitejabber does not inform us of questions so we cannot give up to the minute responses on here. :)

By Designer D., Designer-Discreet.ru Representative
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
Question:
Answer:

Hello H.H you do not need to shop with us if you feel uncomfortable. We are honest & transparent with our clients regarding payment procedures and do not pressure people who are uncomfortable into buying since already receive hundreds of orders weekly from happy & satisfied clients. If you would like to pay with credit card we suggest you purchase an authentic bag for full price.

By Designer D., Designer-Discreet.ru Representative
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
Question:
Answer:

Hi dear we only use DHL for UK orders so you do not need to pay extra for that. We have a good reputation for a reason - don't worry you will love your bag.

By Designer D., Designer-Discreet.ru Representative
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
Question:
Answer:

Hi Jen I am glad to see you got your order through your answer. Enjoy your bag! :)

By Designer D., Designer-Discreet.ru Representative
Questions? Get answers from the Designer-Discreet.ru staff and other customers.
Note: this is not for reviews - click here to write a review
Get notified about new answers to your questions.
Posting guidelines
Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
×
Have a question about
Designer-Discreet.ru?
Post Review