DebtorCC.org Questions & Answers

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Here’s what consumers have asked with answers from DebtorCC.org staff and previous consumers.

6 questions answered

0% answered in 1 day

Question:

Hello.. i completed the course and the chat now button will not work. please advise. Hello.. i completed the course and the chat now button will not work. please advise.

Answer:

Hello, the CHAT NOW feature is only available during business hours of 9am-Midnight EST from Monday through Friday.

By Jay B., on 9/24/23

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Question:

Hi what time does a debt counseling staff comes online so i can talk to someone i just need to talk to a debt counseling staff to finish. Hi what time does a debt counseling staff comes online so i can talk to someone i just need to talk to a debt counseling staff to finish.

Answer:

Hello, thanks for your question. DebtorCC counseling staff is available from 9am - Midnight EST Monday through Friday. During this time, counseling staff is available via phone or live chat.

By Jay B., on 9/24/23

Question:

Hello i'm trying to complete the post counseling course for my case. i can't put in my case file? i would appreciate any help thank you! Hello i'm trying to complete the post counseling course for my case. i can't put in my case file? i would appreciate any help thank you!

Answer:

Hello. If you have any issues inputting your case number, feel free to reach out to us at (800) 610-3920 and we will be more than happy to help you.

By Jay B., on 9/24/23

Question:

Do you people still exist because no one answers the chat. what a scam you are Do you people still exist because no one answers the chat. what a scam you are

Answer:

From what I saw on their website, they are open from 9am-12am EST monday through Friday and closed on weekends

By Anthony S. over a year old

Question:

How are they an a+ on the bbb website? how long have they been in the business? How are they an a+ on the bbb website? how long have they been in the business?

Answer:

Over 7 years now from what i could dig up, also most of the complaints i see have been from people with misleading information or people who are simply not reading their website

By Anthony S. over a year old

Question:

Do i need all my account info? Do i need all my account info?

Answer:

The only information you need to register for the first bankruptcy course is your name and email address. This will allow you to create and account and start the course.

By Jay B., on 9/24/23

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

DebtorCC.org Questions & Answers

Hello.. i completed the course and the chat now button will not work. please advise. Hello.. i completed the course and the chat now button will not work. please advise.

Hi what time does a debt counseling staff comes online so i can talk to someone i just need to talk to a debt counseling staff to finish. Hi what time does a debt counseling staff comes online so i can talk to someone i just need to talk to a debt counseling staff to finish.

Hello i'm trying to complete the post counseling course for my case. i can't put in my case file? i would appreciate any help thank you! Hello i'm trying to complete the post counseling course for my case. i can't put in my case file? i would appreciate any help thank you!

Do you people still exist because no one answers the chat. what a scam you are Do you people still exist because no one answers the chat. what a scam you are

How are they an a+ on the bbb website? how long have they been in the business? How are they an a+ on the bbb website? how long have they been in the business?

Do i need all my account info? Do i need all my account info?

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