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on 2/13/19I'd say somewhere in between... they clearly don't care about customer service, and all items are shipped from China and of questionable quality.
Scam. All items shipped from China. Horrible quality. Nothing looks like the pictures online and they have horrible and rude customer service only through e-mail which proves they are a scam. Don't waste your money. They don't follow the return policy and they "discount" all items which you are not allowed to return discounted items, so you are $#*! out of luck either way. Just sell your items on craigslist again once you receive them, because they are going to be unwearable. If you see, the one image has thick, quality straps with large metal rings to keep everything tighter looking, the one I received was flimsy, made of crap quality and if you zoom in, it is all frayed. Horrible quality. I cannot believe humans actually think it is okay to scam people like this. Shame on them. But, Karma is a $#*! and they will get what is coming to them one day. Guaranteed. Eventually they will either go bankrupt or be out of business as I will continue to spread the word of this crap quality. This was not the only thing I purchased. Everything I received was horrible.
They are a scam! Poor quality clothing and terrible customer service. They will steal your money.
I just ordered and it was legit. Product was exactly as pictured and true to size.